How it fits
The complete solution, leg by leg
Dropium is not a product you install and forget. It is a system of record with a control centre and a field app, each designed for a real job.
The problem isn’t moving parcels
Anyone can move parcels. What’s hard is knowing, three weeks later and facing a claim, who held a given parcel, at what time, and with what proof.
The jumps between legs
A parcel missing from the route isn’t lost: it is unrecorded. So every change of hands is recorded, with its proof or as failed.
Proof you can’t find
A paper signature in a folder is no answer to a shipper. A signature attached to the delivery event, with time and position, is.
Incidents left open
A failed delivery with no cause and no conclusion is a cost that comes back: it is retried without knowing why it failed the first time.
How Dropium tackles it
With an uncomfortable but effective principle: nothing moves without leaving a trace, and the trace is captured where the work happens, not afterwards.
Captured at the point of work
The operator scans at the dock, the driver signs at the door. There is no later “data entry” phase, which is where records get lost.
One vocabulary
The driver on their phone, the coordinator in the TMS and the shipper in their portal see the same state. No translation between layers.
It survives real conditions
Warehouses with poor networks, basements with no signal, devices shared across shifts, broken scanners. All designed for, not exceptions.
What it does about regulation, and what it does not
Dropium does not vouch for anyone’s legal standing: it gives the operator the pieces that European transport and data protection rules ask for, and explains why each one is there.
Who answers for what
- Dropium provides the technology and does not carry goods. The operator is the carrier, and the one liable for the freight.
- Under the GDPR, the operator is the data controller and Dropium is the processor.
- Legal terms belong to each operator: their own, in their language and for their country.
A delivery note that proves the handover
- It is issued only once and never rebuilt: whatever is downloaded later is the same document.
- It carries the date in the operator’s local time, the identified parties, the weight and the declared value.
- The reservations box sits above the signature, because people sign beneath what they accept.
- The parcel-by-parcel detail goes in an annex tied to the delivery note, and a QR code opens the document.
- Deadlines for reservations and claims run from that date, as set by the CMR, Spain’s Law 15/2009 and the French Code de commerce.
The data of the people doing the work
- Location is only captured when an event is recorded, never along the route.
- Workers can object to sharing it (GDPR art. 21) and still do their job.
- The signature proves the delivery and is never matched against another: matching it would turn it into biometric data (GDPR art. 9).
- The app and its documents are written in French from the start, as the loi Toubon requires.
Dropium provides the tool; the legal obligation sits with the operator.
Four legs, one history
Most incidents don’t happen inside a leg but in the jump to the next one. That’s why all four share one record, and every handover is logged with its proof.
- 01
First mile
Street pickups closed with the sender’s signature and photo, then warehouse intake where no parcel ends up in the wrong box.
- 02
Sorting
Every parcel scanned and assigned to its route, with a scanner or a phone camera. And every departure from the warehouse, with its proof.
- 03
Last mile
A list and a map for the driver, and every delivery with an identified recipient plus a photo or a signature. Cash on delivery too.
- 04
Returns
Returns wait in the warehouse, grouped by destination, until they leave with the return driver or are collected at the dock.
One control centre and one field app
The TMS for the office and the Dropium app for the field, with one mode for the street and another for the warehouse. They share data, permissions and vocabulary.
Who it’s for
And, just as honestly, who it isn’t for.
It fits if you
- Run an owned or subcontracted fleet and need to control both the same way.
- Have at least one warehouse where parcels are sorted before delivery.
- Answer to shippers who ask you for proof of delivery and data.
- Operate, or want to operate, in more than one country and language.
It doesn’t fit if you
- Want a single-courier app with no warehouse and no sorting.
- Need inventory warehouse management rather than parcels in transit.
Shall we see whether it fits your operation?
A thirty-minute demo on your own flow: first mile, sorting, delivery or returns.